Version JM-2026-10-07 · Added 7 October 2026 · Jamaica operations only
Legal-review notice: these rules distinguish platform policy from legal and carrier requirements. They are not an exhaustive statement of law, proof of regulatory approval or certification of compliance. The operator must obtain Jamaican legal review before relying on them as final contractual terms. Current law and non-excludable consumer rights take priority over inconsistent earlier wording.
Ride-share uses pickup, stops, destinations, trip events, passenger and driver contact details, live location where enabled, chats, ratings, verification information and incident reports for matching, fulfilment, safety and disputes. Inter-parish records use sender and recipient details, hub information, parcel descriptions, tracking references and receipts for shipment administration and support. Submitted videos may contain identifiable people. Ad-event records may be used to measure impressions and clicks. Optional location permission or marketing consent must not authorise unrelated uses. Do not upload unnecessary identity documents, medical details or payment-card information into chats, videos or receipts.
Relevant drivers, vendors, recipients, authorised operations/support staff and service providers receive information needed for the particular task, not unrestricted access to every record. Share-trip links can expose trip details to their holders. Storage depends on the feature: sponsor video and poster uploads currently use public URLs, while menu clips, shipment receipts and newly signed agreements use private storage with temporary access links where supported. Private storage does not prevent an authorised viewer copying content or guarantee every record is properly restricted. Maps, payment, location, hosting and third-party advertising services may process device, transaction or location-related information; enabling third-party advertising requires review of its data practices and any required notice or consent.
The Data Protection Act, 2020 requires fair and lawful processing, specified purposes, minimisation, accuracy, necessary retention, respect for data-subject rights, appropriate security and lawful overseas transfers. A Jamaica-only service may still use overseas hosting or processors; assess transfer safeguards rather than assuming data stays in Jamaica. Ask through Support to access or correct personal data, object where the Act permits, stop direct marketing, or request deletion subject to lawful retention duties; complaints may also be raised with the Office of the Information Commissioner. Operators must establish and disclose category-specific retention periods, maintain processor arrangements, assess controller registration and data protection officer requirements, and handle breaches under applicable law. This supplement does not certify those operational steps as completed.
AI-assisted operations may summarise records or suggest actions. Outputs can be incomplete or inaccurate and are not legal advice, evidence of eligibility, or a substitute for human review. Authorised administrators must check source records and permissions before confirming consequential actions such as suspensions, refunds, compliance decisions or shipment changes. Do not paste unrelated sensitive information into prompts. Offer human review of disputed consequential decisions and honour applicable rights relating to automated decisions.
Requirements and carrier conditions may change. Confirm the current rules for the actual service before operating.
Last Updated: October 7, 2026 (Jamaica feature supplement)
Regional Delivery values your privacy. This policy explains how we collect, use, and protect your information in compliance with Jamaica's Data Protection Act, 2020 and all applicable Jamaican laws.
The Data Controller responsible for your personal data is:
We collect the following types of information:
Account Information:
Delivery Information:
Payment Information:
Location Data:
Usage Data:
Identity Verification (for Drivers):
Communications:
User-Generated Content:
Under Jamaica's Data Protection Act (2020), we rely on the following lawful bases to process your personal data:
We use your information for the following purposes:
We share your information only as necessary to provide our services:
We NEVER sell, rent, or trade your personal data to third parties for marketing purposes.
We use industry-standard encryption and security measures to protect your data. However, no system is 100% secure. Please use strong passwords and report suspicious activity.
You have the right to:
Contact us at deliveryregional31@gmail.com to exercise these rights.
We use cookies and similar technologies:
You can control cookies through your browser settings, but disabling essential cookies may limit functionality. We display a cookie consent banner on your first visit.
We retain your data for as long as necessary to provide services:
Your data may be processed and stored outside of Jamaica by our cloud infrastructure providers. We comply with Jamaica's Data Protection Act (2020) requirements for international data transfers and ensure appropriate safeguards are in place to protect your data. Cross-border transfers are conducted only with service providers who meet international data protection standards.
Our service is not intended for users under 18 years of age. We do not knowingly collect or solicit personal information from children. If you believe we have collected information from a child, contact us immediately for deletion.
Some browsers transmit "Do Not Track" (DNT) signals. While there is currently no universal industry standard for responding to DNT signals, we respect user privacy preferences. You can manage your tracking preferences at any time through our Privacy Settings in your account, or by contacting us directly.
Regional Delivery operates in compliance with the laws and regulations of Jamaica, including:
For any compliance questions or to report violations, contact us at deliveryregional31@gmail.com.
Under Jamaica's Data Protection Act (2020), you have the following rights as a data subject:
To exercise any of these rights, contact us at deliveryregional31@gmail.com. We will respond within 30 days as required by law.
Information Commissioner of Jamaica: If you are not satisfied with our response, you may contact the Information Commissioner at oic.gov.jm
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. The "Last Updated" date at the top indicates when changes were made. Continued use after changes constitutes acceptance.
For privacy questions, data requests, or concerns, contact us at:
We will respond to privacy requests within 30 days.
We accept the following payment methods, all securely processed by Stripe:
🔒 All card transactions are encrypted with TLS and processed securely. We do not store your full card number on our servers.
In accordance with Google Play's Data Safety requirements, here is a summary of data we collect and how it is used:
| Data Type | Collected | Purpose | Shared |
|---|---|---|---|
| Name & Email | Yes | Account, Order fulfillment | Vendors, Drivers |
| Phone Number | Yes | Delivery coordination | Drivers |
| Precise Location | Drivers only | Live delivery tracking | Customers (during delivery) |
| Approximate Location | Yes | Show nearby restaurants | No |
| Payment Info | Via Stripe | Payment processing | Stripe only |
| Order History | Yes | Account history, Support | No |
| Device/App ID | Yes | Push notifications, Security | No |
| Photos/Videos | Optional | Reviews, Driver verification | Onfido (drivers) |
Data is encrypted in transit. You may request deletion of your data at any time via the Account Settings page or by emailing deliveryregional31@gmail.com.
By using Regional Delivery, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described.